If I am ordering 3 or more products can I get a discount?
Yes! You can use discount code MULTIPLEPRINTS at checkout. It must be 3 or more items, each item must be at least $5.00 each in order to qualify for the discount. Orders with discount codes are always checked.
When can I expect my order to ship? How long do items take to be delivered once they are shipping?
Usually within 1-3 business days of when the order was placed the item will be shipped
Once shipped, domestic orders First Class and Priority Mail orders take 1-3 business days
For First-Class Package International Service, order delivery time depends on destination,
but usually arrives within 1-3 weeks.
I submitted wrong mailing address on accident?
Email the shop IMMEDIATELY to notify her of the error or cancel the order and resubmit a new one.
The shop is not responsible for any items shipped to the wrong address.
If you notify the shop quickly, they will do their best to catch and fix the error.
Can I return for a refund or exchange my items for something else after the order has been shipped?
Once an order has been shipped, exchanges/returns will not be accepted unless item is damaged or defective.
What if USPS loses my order in the mail? What if my order is stolen from my porch?
You will need to contact your local postoffice and file a claim.
The shop is not liable for first class orders that are lost or stolen once they are shipped.
PRIORITY Mail items will be refunded fully or reshipped in the case of lost mail or stolen items.
What if my order arrives damaged?
Depending on the SEVERITY of the damage the shop may decide to refund and or resend items.
Contact the shop and include a photo of the damaged item/s. Then request if you would prefer a refund or would like the shop to resend your item.
Does Erin Vaughan Illustration offer Wholesale?
Yes! If you own a shop and want to purchase my work wholesale, send an email about your shop and a Wholesale catalog will be emailed to you.
Does Erin ever sell her original illustrations?
Yes! You can email her for details on pricing and what pieces are available.
Does Erin offer custom projects and artwork?
Yes! Erin does a variety of custom illustration work varying from spot editorial illustrations, custom paintings, logo and branding illustrations, etc. Email her with your inquiry!
Is there a way to purchase products locally?
Yes! You can check out my Upcoming Events for pop up shop locations and times. Erin’s work is also sold at a number of brick and mortar shops across the USA. You can view this list on her Stocklist/Wholesale Page to find a store in your area.
Upcoming Events also includes the occasional gallery showings of her original work.